NDIS Registered Provider
ABOUT COMPASSION CIRCLE
Compassion Circle Care was founded on the belief that person-centred NDIS support means the plan wraps around the person, rather than slotting each participant into a standard service model. We exist because disability support should never feel generic or impersonal, and we opened our doors with the conviction that every participant deserves a team who takes the time to understand them before they start delivering supports. That’s not a policy we follow. It’s the reason the organisation was built.
That founding purpose shapes every decision we make – from how we onboard new participants to how we match support workers. The question we keep returning to is always the same: does this serve this person’s goals, dignity and independence? When the answer is yes, we move forward. When it isn’t, we go back and find a better way.
To empower people living with disability through compassionate, person-centred support that promotes independence, confidence and meaningful connections. In practice, that mission changes how we measure success. A good outcome for us isn’t a task completed or an hour logged – it’s a participant who felt heard during a visit, made genuine progress toward something that matters to them, and ended the day with more confidence than they started it with. We ask that question regularly, not just at annual reviews.
To become one of Queensland’s most trusted NDIS providers by delivering exceptional support built on compassion, integrity and lasting relationships. We know that trust is earned slowly and lost quickly, so we focus on being the provider that does what it says, stays consistent when things get complicated, and genuinely shows up for participants, families and the professionals who put their name behind a referral to us.
warmth and genuine empathy in every interaction, not just in the brochure
making decisions with participants, not just for them
support that builds capability and confidence rather than dependence
reliability, honesty and follow-through as non-negotiables
a standard we hold ourselves to every day, not just aspire to
At the heart of person-centred support is the quality of the relationship between a participant and their support workers. We take that relationship seriously – which means we invest in getting it right from the beginning.
That looks like taking real time to understand who you are, what you respond well to, and what working style feels comfortable before we start. It means matching you with workers whose approach is a genuine fit, not just whoever is available.
And it means maintaining that consistency over time so the relationship can actually grow. When participants work with people who know them well, goals get clearer, trust develops naturally, and the support goes deeper than any plan on paper could anticipate.
If you’re looking for a Queensland NDIS provider who treats person-centred support as a daily practice rather than a policy document – one who takes the time to genuinely understand you and holds themselves to a high standard in delivering on that – we’d love to talk.
Whether you’re a participant, a family member or a professional making a referral, the conversation starts with a simple introduction.
